Shipping & Handling

We will always endeavour to dispatch items within 48 hours via UK Royal Mail. International delivery will be managed via an appropriate courier service. Shipping rates will be shown during the checkout process.

If we are unable to post within this timeframe, we will contact you by email. If you require a different postage method to that which we offer (Royal Mail 1st Class), email us with your order number, name and requirements and we will do our best to accommodate!

Please note that we do not consider weekends and UK bank holidays as a working day. Any orders made after 12.00pm (GMT) on a Friday will not be shipped until the following Monday. If the order is made after 12.00pm the day before a bank holiday it will be shipped the next working day. Mail Strikes may slow down delivery times.

From time to time, our team will be out of office which will delay delivery times – this will be displayed on the main page of the website and will be announced via our social channels.

Please note that all orders are shipped from the UK.

Postage outside the UK is subject to a flat rate of £4. Beanies are an additional £1,  T-shirts are an additional £3 and Hoodies are an additional £6. The only exception being where the order total exceeds £80. Orders below £80 will be charged the flat rate + the rate for each product class, above £80 order value, we offer free international postage – this must be selected in the shopping basket when you are calculating postage costs.

For any issues regarding Shipping and Handling please contact us on info@wmbcclothing.com

Returns Policy

Under EU/UK law, you have the right to return an item within 7 days of receipt of the item. If you wish to make a return, please contact us on info@wmbcclothing.com with your name, order number, product and reason (in cases where the reason is a manufacturer fault, please provide photographs of the damage/fault)

From receipt of your notification to return, we allow 30 days for the item to reach the address noted below – the customer must cover the shipping charges for this.

If the reason for the item being returned is a manufacturer fault, it can be returned to the address above and if the fault is verified as a result of manufacturer error, the item will be refunded (or replaced if this is preferred by the customer) and the return postage costs will be refunded also.

In the event of return, goods must be returned to:

Ben Hankins, 10 Triton Street, London, NW1 3BF

We recommend using a form of ‘signed for delivery’ as we cannot be held responsible for items lost in transit.

Please contact info@wmbcclothing.com to discuss any return/refunds/exchanges before sending goods back.  Any items returned whether faulty or otherwise must include a note explaining your request and the order details.

The above does not affect your statutory rights.

Do I have to pay Customs, Duties or Tariffs?

Shipments outside of Europe may be subject to tariffs, duties, value added tax (VAT), etc.

  • These costs are your responsibility
  • They are not included in shipping charges
  • The shipping company will charge Customs fees
  • Contact your local Customs office for more information.

Be aware that if you refuse a package that has been received by customs because you will not pay the tariffs or taxes, we will refund you the cost of the product after charging you for the shipping and additional fees required to return the package to us.

Back Orders

We will make every effort to keep online stock levels up to date and will update the site approximately every day. In the event of errors a full refund is always offered and you will have the choice to wait for the item to come back into stock. Please e-mail us at info@wmbcclothing.com if you have any queries prior to ordering.

Guarantee

All products on this site are covered by our 1 year manufacturer’s warranty, this warranty covers material defects and manufacturing defects, it does not cover wear and tear. Errors and omissions excepted.

Privacy Policy

Wednesday Morning Breakfast Club do not disclose buyers’ information to third parties. Payments are managed through Paypal and we do not store these details

Please refer to Paypal’s terms of service for more information https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full.

Cookie Policy & Tracking

Cookies are small pieces of code that websites drop on to the user’s browser that provide information about how websites are used and how customers behave online. Under EU law, we are required to inform site visitors of cookie usage which we have duly done.

Wmbcclothing.com uses Google Analytics to track conversions, performance, referral domains etc in addition to Facebook conversion and retargeting pixels – please refer to Google and Facebook respective terms of service for more information.

Reaching Us

If you need to reach us, navigate to the ‘Contact Us’ section of the website or please email us directly on info@wmbcclothing.com